Hello;

We are experiening an issue for the user application 4 on Websphere
7.0. The installation was successfully performed and the IDMProv.war was
deployed without errors.

But when we try to access to the user application we get an error "An
error has occurred while processing your request" on the web page.

Here is the logs

[20/01/12 19:49:06:378 CET] 0000002d servlet I
com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I:
[FilterProxyServlet] : L'initialisation a
abouti.
[20/01/12 19:49:06:409 CET] 0000002d servlet I
com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I:
[/jsps/index.jsp] : L'initialisation a abouti.
[20/01/12 19:49:06:456 CET] 0000002d servlet E
com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E:
Exception non interceptée émise par l'une des méthodes de service du
servlet /jsps/index.jsp dans l'application IDMProv_war. Exception émise
: com.ibm.websphere.servlet.error.ServletErrorReport :
com.sssw.fw.exception.EboUnrecoverableSystemExcept ion: Échec de
récupération de la définition de page pour GuestContainerPage
at
org.apache.jasper.runtime.PageContextImpl.handlePa geException(PageContextImpl.java:695)
at com.ibm._jsp._index._jspService(_index.java:106)
at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJsp Base.java:99)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:831)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.ser vice(ServletWrapper.java:1657)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.ser vice(ServletWrapper.java:1597)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.d oFilter(WebAppFilterChain.java:104)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain._ doFilter(WebAppFilterChain.java:77)
at
com.ibm.ws.webcontainer.filter.WebAppFilterManager .doFilter(WebAppFilterManager.java:908)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.han dleRequest(ServletWrapper.java:934)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.han dleRequest(ServletWrapper.java:502)
at
com.ibm.ws.webcontainer.servlet.ServletWrapperImpl .handleRequest(ServletWrapperImpl.java:179)
at
com.ibm.wsspi.webcontainer.servlet.GenericServletW rapper.handleRequest(GenericServletWrapper.java:12 1)
at
com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensio nServletWrapper.handleRequest(AbstractJSPExtension ServletWrapper.java:259)
at
com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensio nProcessor.handleRequest(AbstractJSPExtensionProce ssor.java:353)
at
com.ibm.ws.webcontainer.webapp.WebAppRequestDispat cher.forward(WebAppRequestDispatcher.java:353)
at
com.ibm.ws.webcontainer.servlet.FilterProxyServlet .dispatch(FilterProxyServlet.java:88)
at
com.ibm.ws.webcontainer.servlet.FilterProxyServlet .service(FilterProxyServlet.java:62)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.ser vice(ServletWrapper.java:1657)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.ser vice(ServletWrapper.java:1597)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.d oFilter(WebAppFilterChain.java:131)
at
com.novell.soa.common.i18n.URILoggerServletFilter. doFilter(URILoggerServletFilter.java:63)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapp er.doFilter(FilterInstanceWrapper.java:184)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.d oFilter(WebAppFilterChain.java:116)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain._ doFilter(WebAppFilterChain.java:77)
at
com.ibm.ws.webcontainer.filter.WebAppFilterManager .doFilter(WebAppFilterManager.java:908)
at
com.ibm.ws.webcontainer.filter.WebAppFilterManager .invokeFilters(WebAppFilterManager.java:997)
at
com.ibm.ws.webcontainer.extension.DefaultExtension Processor.invokeFilters(DefaultExtensionProcessor. java:1043)
at
com.ibm.ws.webcontainer.extension.DefaultExtension Processor.handleRequest(DefaultExtensionProcessor. java:740)
at
com.ibm.ws.webcontainer.webapp.WebApp.handleReques t(WebApp.java:3933)
at
com.ibm.ws.webcontainer.webapp.WebGroup.handleRequ est(WebGroup.java:276)
at
com.ibm.ws.webcontainer.WebContainer.handleRequest (WebContainer.java:931)
at
com.ibm.ws.webcontainer.WSWebContainer.handleReque st(WSWebContainer.java:1583)
at
com.ibm.ws.webcontainer.channel.WCChannelLink.read y(WCChannelLink.java:186)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLi nk.handleDiscrimination(HttpInboundLink.java:445)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLi nk.handleNewRequest(HttpInboundLink.java:504)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLi nk.processRequest(HttpInboundLink.java:301)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLi nk.ready(HttpInboundLink.java:275)
at
com.ibm.ws.tcp.channel.impl.NewConnectionInitialRe adCallback.sendToDiscriminators(NewConnectionIniti alReadCallback.java:214)
at
com.ibm.ws.tcp.channel.impl.NewConnectionInitialRe adCallback.complete(NewConnectionInitialReadCallba ck.java:113)
at
com.ibm.ws.tcp.channel.impl.AioReadCompletionListe ner.futureCompleted(AioReadCompletionListener.java :165)
at
com.ibm.io.async.AbstractAsyncFuture.invokeCallbac k(AbstractAsyncFuture.java:217)
at
com.ibm.io.async.AsyncChannelFuture.fireCompletion Actions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture .java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHand ler.java:204)
at
com.ibm.io.async.ResultHandler.runEventProcessingL oop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler .java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.j ava:1604)
Caused by: com.sssw.fw.exception.EboUnrecoverableSystemExcept ion: Échec
de récupération de la définition de page pour GuestContainerPage
at
com.sssw.portal.manager.EboPortalManager.getContai nerPageInfo(EboPortalManager.java:1974)
at
com.sssw.portal.manager.EboPortalManager.getContai nerPageInfo(EboPortalManager.java:1904)
at
com.novell.afw.portal.aggregation.EboPortalAggrega tionHelper.redirectToPortalHomePage(EboPortalAggre gationHelper.java:1506)
at com.ibm._jsp._index._jspService(_index.java:98)
... 46 more

[20/01/12 19:49:06:487 CET] 0000002d FfdcProvider W
com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC Incident
emitted on
D:\Program\IBM\WebSphere\profiles\Custom02\logs\ff dc\idolint1_6e806e80_12.01.20_19.49.06.47188587596 35854146112.txt
com.ibm.ws.webcontainer.filter.WebAppFilterChain.d oFilter 82
[20/01/12 19:49:06:518 CET] 0000002d FfdcProvider W
com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC Incident
emitted on
D:\Program\IBM\WebSphere\profiles\Custom02\logs\ff dc\idolint1_6e806e80_12.01.20_19.49.06.48746587035 1264755176.txt
com.ibm.ws.webcontainer.webapp.WebAppRequestDispat cher.dispatch 428
[20/01/12 19:49:06:534 CET] 0000002d servlet I
com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I:
[/jsps/error.jsp] : L'initialisation a abouti.
[20/01/12 19:49:06:721 CET] 0000002d FfdcProvider W
com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC Incident
emitted on
D:\Program\IBM\WebSphere\profiles\Custom02\logs\ff dc\idolint1_6e806e80_12.01.20_19.49.06.72190375374 8597679888.txt
com.ibm.ws.webcontainer.servlet.FilterProxyServlet .dispatch 312


Any idea?

Thanks in advance


--
bensalem
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