We have an issue where changes made to a user via our HR Department
>Oracle >(JDBC) are not synchronizing to the GroupWise Address Book. In

particular, the Telephone number and Title.

If you do a manual synchronization to the user (in ConsoleOne GroupWise
snapins), the changes are reflected.

If I make a manual change to the userís Telephone number or Title in
ConsoleOne, the change is synchronized and the address book is updated

I am pulled off IDM frequently so really have no idea where to start

Any suggestions would be great!!


IDM 4.0.1
GW Driver 3.5.3
eDirectory 8.8.6

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