Apologises if this is not the correct forum. If not could you point me
in the right direction please.

Operating System (ID Vault): OES NW6.5 Sp8 Version: NW6.5 Sp8
Operating System (Connected System): Windows Version: 2003
Identity Manager Version: 3.5.1
Identity Manager Driver: Remote Driver Version: 3.5.4
Identity Manager Driver Preconfig / Version: ?
Driver ID: AD
Remote Loader: Yes
Remote Loader Version: ?

we are currently having a problem where if a user changes their
password in eDir, that change is not getting through to Citrix and they
are unable to log in. This has been happening for over a week now.

I have restarted the driver set.
I did find an expired certificate, which expired in Jan 2011! I renewed
the certificate and exported the new certificate to the people who
control the remote loader server. This was installed and drivers
restarted, but transactions are still not 'passing over' to the remote
loader.
They did report back that an SSL error (of which I knew nothing) had
disappeared but that the connection was still failing.

Below are some extracts from various logs, which may mean something to
somebody, hopefully this will help.

If you need more detail just ask and I'll endeavour to provide!

Publisher error log states:

Error
<status event-id="0" level="error"
type="remoteloader">java.net.UnknownHostException:
rad02.uas-remote.ox.ac.uk<application>DirXML</application>
<module>EDIR-UAS-REMOTE</module>
<object-dn>-<object-dn>
<component>Publisher</component>
</status>
No object name provided.


Subscriber error log:

Retry
No description provided.
Code (-9006) The driver returned a "retry" status indicating that the
operation should be retried later. Detail from driver: No connection to
remote loader.


This is from the remote loaded log:

DirXML: [06/06/12 08:30:23.38]: Loader: Verifying command port...
DirXML: [06/06/12 08:30:24.48]: Loader: Verifying driver can be
loaded...
DirXML: [06/06/12 08:30:24.54]: ADDriver: Driver::destroy
DirXML: [06/06/12 08:30:24.54]: ADDriver: Driver::~Driver()
DirXML: [06/06/12 08:30:24.54]: Loader: Initializing SSL encryption...
DirXML: [06/06/12 08:30:32.35]: Loader: Waiting for DirXML to connect
on 'TCP server socket, port 8090, address localhost, using SSL'...


Many thanks
Ian.


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