Ok I may be missing the point but here is my situation;
My organization does not have an HR system connected to the IDVault
I do have people listed as managers under the Managers attribute and
managers have people listed under the direct reports. But the isManager
attribute is not used
I have been asked to create 4 workflows to request access to 4 seperate
applications/services (these are not conencted to the IVault via any
One of those request workflows is a request for a cell phone.
I am suppose to be able to request a cell phone. So self service is not
But if I am suppose to be able to request a cell phone on another user's
behalf I am not sure how it's done
Do I have to give the peron who would be requesting on behalf of others
any special edirectory rights to the ACTIVE user OU?
They are talking about a small group of people doing the requests on
behalf (such as admin assistance in each department) would request on
behaf of the employees in that department
Any suggestions samples, ideas?