We got a report from a new user that she received an error "Premature
end of file" when she initially answered the Challenge questions in the
User Application (IDM 3.0.1 on Server 2003).

I was unable to reproduce this using on my desktop. In the logs, I
see:

INFO | jvm 1 | 2009/03/25 16:43:30 | 16:43:30,596 INFO [STDOUT]
[Fatal Error] :-1:-1: Premature end of file.

Grepping the logs for all of 2009, I see this error about 50 times
total. This was the first time though that a user contacted the
helpdesk.

Has anyone seen this before? I have been unable to find any more
information about this error. We are trying to follow up with the user
to see which OS/browser was being used.

Mike


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