I've got a ton of questions on the UserApp, and unfortunately am getting
lost in the manual. I figured I'd come here and see if I can cut through
to some of the basics.

First Basic - How do I enable an anonymous user to use the org chart? I
have my system set to use Public, and then set the existing (default)
Org Chart portlet to not require authentication. Then I added it to the
Welcome Page. Apparently, there's more involved, because when I try to
access it without logging in, I get the following message:

---
an error occurred Control instantiation of JUICE.OrgChartCtrl failed
(et.getContent is not a function). Please contact our system
administrator. Detailed information can be found in the console.
---
That was in Firefox. IE gives a slightly different error message:
---
an error occurred Control instantiation of JUICE.OrgChartCtrl failed
(Object doesn't support this property or method). Please contact your
system administration. Detailed information can be found in the console.
---


I'd like a little help getting this working, but I'd also like some
"teaching me to fish" type help.

What does "Control instantiation of JUICE.OrgChartCtrl" mean?

Is et.getContent some other portlet function that I need to enable for
the public user?

Finally, on what "console" can I found the "detailed information"

Thanks in advance, I'm sure I'll have more questions soon.