I have obtained a Verisign SSL cert for use with IDM3 User App.

I have tried multiple times using TID 10100226 and CoolSolutions 'Using
Keytool to Create an SSL Cert via eDirectory', but in both cases it creates
an SSL certificate that shows as an unknown issuer when using either
Firefox or IE to connect to it.

Can someone point me to the correct way to install a Verisign SSL cert for
use with IDM3 User App?

Thanks
Rob