Hi,

We are using RSA driver which is connecting to Connected system using a
Remote Loader. Both RL and connected system are on different hosts.
For quite sometime our RSA driver shuts down intermittently daily (8-10
times a day). We are running IDM 3.5.1 and the error we find on our RSA
driver host sever is "Code(-9005) The driver returned a "fatal" status
indicating that the driver should be shut down. Detail from driver:
<description>java.lang.NullPointerException</description>". Log is
appended below for review.

Would appreciate prompt reply. In case you need more information on
the issue, please feel free to ask.

Thanking you in advance.

Regards....Ramesh Daryani

++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++
[10/24/11 06:30:30.025]:----- RSA ####### PT:Applying policy:
%+C%14CPC-Token%-C.
[10/24/11 06:30:30.025]:----- RSA ####### PT:Policy returned:
[10/24/11 06:30:30.025]:----- RSA ####### PT:
<nds dtdversion="3.0">
<source>
<contact>TriVir</contact>
<product instance="RSA-ACE" version="2.1.36H">RSA/ACE IDM
Driver</product>
</source>
<input/>
</nds>
[10/24/11 06:30:30.026]:----- RSA ####### PT:Filtering out
notification-only attributes.
[10/24/11 06:30:30.026]:----- RSA ####### PT:Pumping XDS to
eDirectory.
[10/24/11 06:30:30.026]:----- RSA ####### PT:Fixing up association
references.
[10/24/11 06:30:30.026]:----- RSA ####### PT:Applying schema mapping
policies to output.
[10/24/11 06:30:30.026]:----- RSA ####### PT:Applying policy:
%+C%14CMappingRule%-C.
[10/24/11 06:30:30.026]:----- RSA ####### PT:Applying output
transformation policies.
[10/24/11 06:30:30.026]:----- RSA ####### PT:Applying XSLT policy:
%+C%14CO-StopEmtpyOutputTags%-C.
[10/24/11 06:30:30.026]:----- RSA ####### PT: %13Cxsl:message ->
Blocked empty output tag . .
[10/24/11 06:30:30.026]:----- RSA ####### PT:Policy returned:
[10/24/11 06:30:30.027]:----- RSA ####### PT:
<nds dtdversion="3.5" ndsversion="8.x">
<source>
<product version="3.5.10.20070918 ">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
</nds>
[10/24/11 06:30:30.027]:----- RSA ####### PT:
<nds dtdversion="3.5" ndsversion="8.x">
<source>
<product version="3.5.10.20070918 ">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
</nds>
[10/24/11 06:30:30.027]:----- RSA ####### PT:Remote Interface Driver:
Sending...
[10/24/11 06:30:30.027]:----- RSA ####### PT:
<nds dtdversion="3.5" ndsversion="8.x">
<source>
<product version="3.5.10.20070918 ">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
</nds>
[10/24/11 06:30:30.027]:----- RSA ####### PT:Remote Interface Driver:
Document sent.
[10/24/11 06:30:32.833]:----- RSA ####### :Remote Interface Driver:
Received.
[10/24/11 06:30:32.833]:----- RSA ####### :
<nds dtdversion="3.5" ndsversion="8.x">
<input>
<status level="fatal" type="driver-status">
<description>java.lang.NullPointerException</description>
<exception class-name="java.lang.NullPointerException">
<stack-trace>java.lang.NullPointerException
at
com.trivir.ace.api.v71.AceApi71.listTokenInfo(Unkn own Source)
at
com.trivir.idm.driver.ace.DataModel.listTokenInfo( DataModel.java:588)
at
com.trivir.idm.driver.ace.DataModel.getTokenInfo(D ataModel.java:446)
at
com.trivir.idm.driver.ace.DataModel.getTokenInfoWi thRetry(DataModel.java:699)
at
com.trivir.idm.driver.ace.DataModel.generateEvents (DataModel.java:374)
at
com.trivir.idm.driver.ace.PublisherShim.start(Publ isherShim.java:187)
at
com.novell.nds.dirxml.remote.loader.Driver.run(Dri ver.java:851)
at java.lang.Thread.run(Thread.java:595)
</stack-trace>
</exception>
</status>
<init-params event-id="write-state"/>
</input>
</nds>
[10/24/11 06:30:32.833]:----- RSA ####### :Remote Interface Driver:
Received document for publisher channel
[10/24/11 06:30:32.833]:----- RSA ####### :Remote Interface Driver:
Waiting for receive...
[10/24/11 06:30:32.834]:----- RSA ####### PT:Remote Interface Driver:
Closing connection...
[10/24/11 06:30:32.834]:----- RSA ####### :Remote Interface Driver:
Closing connection...
[10/24/11 06:30:32.834]:----- RSA ####### :Remote Interface Driver:
Connection closed
[10/24/11 06:30:32.834]:----- RSA ####### PT:Remote Interface Driver:
Connection closed
[10/24/11 06:30:32.834]:----- RSA ####### PT:PublicationShim.start()
returned:
[10/24/11 06:30:32.834]:----- RSA ####### PT:
<nds dtdversion="3.5" ndsversion="8.x">
<input>
<status level="fatal" type="driver-status">
<description>java.lang.NullPointerException</description>
<exception class-name="java.lang.NullPointerException">
<stack-trace>java.lang.NullPointerException
at
com.trivir.ace.api.v71.AceApi71.listTokenInfo(Unkn own Source)
at
com.trivir.idm.driver.ace.DataModel.listTokenInfo( DataModel.java:588)
at
com.trivir.idm.driver.ace.DataModel.getTokenInfo(D ataModel.java:446)
at
com.trivir.idm.driver.ace.DataModel.getTokenInfoWi thRetry(DataModel.java:699)
at
com.trivir.idm.driver.ace.DataModel.generateEvents (DataModel.java:374)
at
com.trivir.idm.driver.ace.PublisherShim.start(Publ isherShim.java:187)
at
com.novell.nds.dirxml.remote.loader.Driver.run(Dri ver.java:851)
at java.lang.Thread.run(Thread.java:595)
</stack-trace>
</exception>
</status>
<init-params event-id="write-state"/>
</input>
</nds>
[10/24/11 06:30:32.834]:----- RSA ####### PT:No input transformation
policies.
[10/24/11 06:30:32.835]:----- RSA ####### PT:Applying schema mapping
policies to input.
[10/24/11 06:30:32.835]:----- RSA ####### PT:Applying policy:
%+C%14CMappingRule%-C.
[10/24/11 06:30:32.835]:----- RSA ####### PT: No mapping for
class-name 'java.lang.NullPointerException'.
[10/24/11 06:30:32.835]:----- RSA ####### PT:Resolving association
references.
[10/24/11 06:30:32.835]:----- RSA ####### PT:
DirXML Log Event -------------------
Driver: \HEWITT-IDA-PROD\HA\DRVSET\DRV5\DS5\RSA-ACE
Channel: Publisher
Status: Fatal
Message:
<description>java.lang.NullPointerException</description>
<exception class-name="java.lang.NullPointerException">
<stack-trace>java.lang.NullPointerException
at
com.trivir.ace.api.v71.AceApi71.listTokenInfo(Unkn own Source)
at
com.trivir.idm.driver.ace.DataModel.listTokenInfo( DataModel.java:588)
at
com.trivir.idm.driver.ace.DataModel.getTokenInfo(D ataModel.java:446)
at
com.trivir.idm.driver.ace.DataModel.getTokenInfoWi thRetry(DataModel.java:699)
at
com.trivir.idm.driver.ace.DataModel.generateEvents (DataModel.java:374)
at
com.trivir.idm.driver.ace.PublisherShim.start(Publ isherShim.java:187)
at
com.novell.nds.dirxml.remote.loader.Driver.run(Dri ver.java:851)
at java.lang.Thread.run(Thread.java:595)
</stack-trace>
</exception>
[10/24/11 06:30:32.966]:----- RSA ####### PT:
DirXML Log Event -------------------
Driver: \HEWITT-IDA-PROD\HA\DRVSET\DRV5\DS5\RSA-ACE
Channel: Publisher
Status: Fatal
Message: Code(-9005) The driver returned a "fatal" status
indicating that the driver should be shut down. Detail from driver:
<description>java.lang.NullPointerException</description>
<exception class-name="java.lang.NullPointerException">
<stack-trace>java.lang.NullPointerException
at
com.trivir.ace.api.v71.AceApi71.listTokenInfo(Unkn own Source)
at
com.trivir.idm.driver.ace.DataModel.listTokenInfo( DataModel.java:588)
at
com.trivir.idm.driver.ace.DataModel.getTokenInfo(D ataModel.java:446)
at
com.trivir.idm.driver.ace.DataModel.getTokenInfoWi thRetry(DataModel.java:699)
at
com.trivir.idm.driver.ace.DataModel.generateEvents (DataModel.java:374)
at
com.trivir.idm.driver.ace.PublisherShim.start(Publ isherShim.java:187)
at
com.novell.nds.dirxml.remote.loader.Driver.run(Dri ver.java:851)
at java.lang.Thread.run(Thread.java:595)
</stack-trace>
</exception>
<application>DirXML</application>
<module>RSA-ACE</module>
<object-dn></object-dn>
<component>Publisher</component>
[10/24/11 06:30:33.016]:----- RSA ####### PT:Killing driver from
publisher thread; after PublicationShim.start().
[10/24/11 06:30:33.016]:----- RSA ####### PT:Requesting termination.
[10/24/11 06:30:33.061]:----- RSA ####### PT:Ending publisher thread.
[10/24/11 06:30:33.149]:----- RSA ####### ST:Leaving event loop.
[10/24/11 06:30:33.149]:----- RSA ####### ST:Shutting down DirXML
driver \HEWITT-IDA-PROD\HA\DRVSET\DRV5\DS5\RSA-ACE.
[10/24/11 06:30:33.150]:----- RSA ####### ST:Remote Interface
Publisher: Received shutdown.
[10/24/11 06:30:33.150]:----- RSA ####### ST:Remote Interface
Subscriber: Received shutdown.
[10/24/11 06:30:33.150]:----- RSA ####### STriverShim.shutdown()
returned:
[10/24/11 06:30:33.150]:----- RSA ####### ST:
<nds dtdversion="3.5" ndsversion="8.x">
<output>
<status level="success"/>
</output>
</nds>
[10/24/11 06:30:33.150]:----- RSA ####### ST:Waiting for Publisher
thread to terminate...
[10/24/11 06:30:33.150]:----- RSA ####### ST:Publisher thread
terminated.
[10/24/11 06:30:33.176]:----- RSA ####### STriver terminated.
++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++++++


--
rameshdaryani
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