Hi

We have a novell Userapp 3.6.1 environment running on SLES

When performing a resource request for one of the workflows which
requires an approval we get exception errors.This is sporadic and does
not happen always.

Please see the log trace below

2012-04-16 11:12:28,273 DEBUG
[com.novell.idm.nrf.util.CacheUtil:isObjectInServer Cache] Role object
was found in cache: cache-key-nrf-config
2012-04-16 11:12:28,274 DEBUG
[com.novell.idm.nrf.util.CacheUtil:getObjectFromSer verCache] Role object
RETRIEVED from cache: cache-key-nrf-config
2012-04-16 11:12:28,274 DEBUG
[com.novell.idm.nrf.service.RoleManagerService:chec kAdminRoleAgainstServiceConfig]
Check if user: cn=aapril,ou=people,ou=active
,o=identities is configured as role administrator in the role service
configuration file returned: false
2012-04-16 11:12:33,174 DEBUG
[com.novell.soa.script.impl.lang.es.impl.EcmaScript Engine:executeExpression]
Evaluating the script : initiator.toString()
2012-04-16 11:12:43,124 DEBUG
[com.novell.soa.script.impl.lang.es.impl.EcmaScript Engine:executeExpression]
Evaluating the script : initiator.toString()
2012-04-16 11:12:47,165 DEBUG
[com.novell.soa.persist.HibernateUtil:begin] Beginning new transaction
2012-04-16 11:12:47,167 DEBUG
[com.novell.soa.persist.HibernateUtil:commit] Committed transaction
2012-04-16 11:12:47,167 DEBUG
[com.novell.soa.persist.HibernateUtil:begin] Beginning new transaction
2012-04-16 11:12:47,168 DEBUG
[com.novell.soa.persist.HibernateUtil:commit] Committed transaction
2012-04-16 11:12:47,168 DEBUG
[com.novell.soa.persist.HibernateDAO:findById] Findng class
com.novell.soa.af.impl.core.EngineConfigImpl with ID: ENGINE
2012-04-16 11:12:47,168 DEBUG
[com.novell.soa.persist.HibernateUtil:begin] Beginning new transaction
2012-04-16 11:12:47,169 DEBUG
[com.novell.soa.persist.HibernateUtil:commit] Committed transaction
2012-04-16 11:12:50,277 ERROR
[com.novell.ajax.juice.AjaxServiceHandlerMgr:handle Request] An error
occurred processing the request.
java.lang.NullPointerException
at
com.novell.srvprv.impl.servlet.service.DNLookup.de legatedExecute(DNLookup.java:168)
at
com.novell.ajax.juice.CachedService.execute(Cached Service.java:225)
at
com.novell.ajax.juice.AjaxServiceHandlerMgr.handle Request(AjaxServiceHandlerMgr.java:88)
at
com.novell.ajax.juice.servlet.UIQueryServlet.doPos t(UIQueryServlet.java:214)
at
javax.servlet.http.HttpServlet.service(HttpServlet .java:710)
at
javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:290)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at
com.novell.soa.common.i18n.BestLocaleServletFilter .doFilter(BestLocaleServletFilter.java:230)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at
com.novell.common.AntiCsrfServletFilter.doFilter(A ntiCsrfServletFilter.java:199)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at
com.novell.afw.portal.i18n.CharacterEncodingFilter .doFilter(CharacterEncodingFilter.java:141)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doF ilter(ReplyHeaderFilter.java:96)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:230)
at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:175)
at
org.jboss.web.tomcat.security.SecurityAssociationV alve.invoke(SecurityAssociationValve.java:179)
at
org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:432)
at
org.jboss.web.tomcat.security.JaccContextValve.inv oke(JaccContextValve.java:84)
at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:127)
at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:102)
at
org.jboss.web.tomcat.service.jca.CachedConnectionV alve.invoke(CachedConnectionValve.java:157)
at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:109)
at
org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:262)
at
org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:844)
at
org.apache.coyote.http11.Http11Protocol$Http11Conn ectionHandler.process(Http11Protocol.java:583)
at
org.apache.tomcat.util.net.JIoEndpoint$Worker.run( JIoEndpoint.java:446)
at java.lang.Thread.run(Thread.java:595)


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